Médico de medicina general | Places in Canadá

We all know that the work of a frontline worker is full of stress, We all respect and salute the frontline workers but it doesn't mean that you speak rudely to a patient or don't answer him at all, but it is sad to say that something like this happens on the day of the Golden Mile pediatrician when Dr. Kelly's assistant behaves in the same way.
Dr. Kelly is a very good, cultured, and competent doctor, but his assistant is very rude and disrespectful, and this has not only happened to me one or two times many times with me it has also happened to many patients. One problem with her is that she thinks of herself as a doctor.

The service and caring of all the staff are amazing. I have been going to this clinic for many years and I found that their caring is so great. The last time I went with my brother in law who is 84 years. The whole staff showed their excellent customer service and the Dr. Made sure to listen and explained everything to him in a loving way. Thank you so much for your services . My brother in law does not want his family dr any more but he wants to go only to Golden mile because he trusts the doctor there

The approach at this clinic is strictly focused on addressing a single medical issue per visit. If you have multiple concerns to discuss, you might be fortunate enough to touch on a second issue, but a third issue or any ongoing prescription needs appear to be out of the question. It appears that the primary concern here is maximizing patient throughput for financial gain, rather than offering comprehensive care to address all a patient's concerns in a single visit. This approach may lead one to feel that patients are primarily viewed as revenue sources, rather than individuals receiving genuine medical care.

My visit to this clinic was nothing short of a disaster. I made the effort to come in on a Saturday morning, expecting it to open at 9 am, but the doctors didn't make an appearance until a mind-boggling 9.30 am. And as if that weren't enough, the receptionist's attitude was astoundingly rude. It was a maddening, chaotic, and utterly infuriating experience.

Been going to this clinic for years. I don't know what's happened but it's gone down hill over the past few years. Gone, is their customer service focus. Three weeks in a row I have tried to get in to see a doctor, each time I phone I'm told they are still taking walk-ins and in the fifteen minutes it takes to get there, they say they're full and have been for a while. To add insult to injury the main receptionist looks at the other and laughs when I get upset. It felt like it was a huge joke to them but leaving work to get there and being turned away is not funny. Entitled, irresponsible, and immature staff.

If I could post this comment without a star I will do for sure

Inethical unwitting receptionist! I called earlier to informed her that I could reach the clinic by 6:30pm tonight with my son as we have to travel for around 30 minutes. She said you can come we may still accept you if we have less patients. But by then we reached the clinic, she said "sorry the clinic is closed for today, you can come tomorrow at 9am". My son didn't mind that he keeps vomitting along our way as long as we get there! that receptionist better said to me on the phone earlier that the best time could be tomorrow morning at 9am as the time limit of accepting walk in patients is almost done for the day. I will for sure understand!

Went together with my wife for a walk-in after calling in to confirm that the clinic was open and accepting them. Everything worked out great, and the wait time was reasonable. The female doctor we received was patient with both of us and answered any questions we had. No complaints at all, and would definitely visit again, especially considering their long work hours compared to other walk-in clinics.